Shipping & Returns
SHIPPING
Australian orders are sent via StarTrack Express.
Enjoy complimentary shipping within Australia!
$25 shipping via DHL on all international orders. Please note customers are responsible for any duties and taxes.
RETURNS POLICY
The following returns policy is for purchases made for Store Chance online orders only. If you have purchased items in-
FULL PRICE ITEMS
Items purchased at
We will provide you with a credit,
- The goods are in saleable condition, in their original packaging with all tags still
intact - The goods have not
been worn , damaged orwashed -
The original invoice is included as proof ofpurchase -
A returns request is made within 14 days from date ofpurchase -
Approved returns are received at Head Office within 7 days ofapproval
If you would like to return an item
Within 14 days of placing your order please email hello@flannel.com.au with your full name, invoice
SALE ITEMS
Please consider sale purchases carefully as we do not offer refunds, credits or exchanges for